Păstrarea calităţii este un factor imperativ în perioadă de criză economică.

Produsele sau serviciile trebuie să respecte un anumit standard de calitate pentru toti consumatorii (fie ei din vestul sau estul europei). Fără asigurarea calitatii unui produs sau serviciu, consumatorii vor evita cumpărarea respectivului produs sau serviciu, acest lucru ducând la scăderea profiturilor şi diminuarea valorii adăugate. Pe termen lung va reprezenta eşecul afacerii.
Acesta este motivul, de a menţine standardele stricte de calitate şi de satisfacere continuuă a consumatorilor, producatorii, furnizorii sau prestatorii ar trebui să folosească un proces care este cunoscut sub numele de control al calităţii.

În termeni mai simpli, controlul calităţii este procesul de a asigura că toate produsele şi serviciile sunt în conformitate cu un set standard de calitate agreate. Acesta este creat pentru a atinge scopul de a asigura că toate produsele şi serviciile sunt în măsură să îndeplinească cerinţele consumatorilor într-un mod care este de încredere şi adecvate punct de vedere economic. Controlul calităţii poate implica mai multe etape transformându-se uneori într-un proces standardizat.

O distincţie puternic trebuie să se facă între termenii de control al calităţii şi de asigurare a calităţii. Prima reprezintă concentrarea pe produs, sau calitatea de ieşire din procesele de fabricaţie. Cea de-a doua este un proces orientat mai mult pe parte a managementului calităţii, concentrată pe furnizarea încrederii ca cerinţele referitoare la calitate vor fi îndeplinite. Preocupare principala este controlul calităţii - de a evalua calitatea produsului sau serviciului în cauză, în timp ce de asigurare a calităţii se concentrează pe asigurarea proceselor îndeplinească specificaţiile producătorului.
În termeni simpli, asigurare a calităţii se concentrează asupra procesului de producţie, în timp ce controlul de calitate este focusat pe produsul final.


Eng.

Keeping quality is an imperative factor in times of economic crisis.

Products or services must meet a certain standard of quality for all consumers (whether Western or Eastern Europe). Without ensuring the quality of a product or service, consumers will avoid buying that product or service, leading to lower profits and reduce the value added. Longer term it will be business failure.
This is why, to maintain strict standards of quality and continuous consumer satisfaction, manufacturers, suppliers or service providers should use a process known as quality control.

In simple terms, quality control is the process to ensure that all products and services are in accordance with an agreed quality standard set. It is designed to achieve the goal of ensuring that all products and services are able to meet consumer demands in a way that is reliable and economically appropriate. Quality control may involve several steps sometimes changed into a consistent process.

A strong distinction must be made between the terms quality control and quality assurance. The first is focusing on product, quality of output from manufacturing. The second is a more process-oriented part of quality management focused on providing confidence that quality requirements will be met. Main concern is quality control - to assess the quality of the product or service concerned, while quality assurance focuses on processes meet manufacturer's specifications.
In simple terms, quality assurance focuses on the production, while quality control is focused on the final product.

Gr

Η διατήρηση της ποιότητας αποτελεί επιτακτική παράγοντα σε περιόδους οικονομικής κρίσης.

Τα προϊόντα ή οι υπηρεσίες πρέπει να πληρούν ένα ορισμένο επίπεδο ποιότητας για όλους τους καταναλωτές (είτε Δυτική ή Ανατολική Ευρώπη). Χωρίς να διασφαλίζει την ποιότητα ενός προϊόντος ή μιας υπηρεσίας, οι καταναλωτές θα αποφεύγουν να αγοράζουν το εν λόγω προϊόν ή την υπηρεσία, οδηγώντας σε μείωση των κερδών και τη μείωση της προστιθέμενης αξίας. Μακροπρόθεσμα, θα είναι η επιχειρηματική αποτυχία.
Για το λόγο αυτό, να διατηρήσει αυστηρά πρότυπα ποιότητας και συνεχή ικανοποίηση των καταναλωτών, των κατασκευαστών, προμηθευτών ή παρόχων υπηρεσιών θα πρέπει να χρησιμοποιούν μια διαδικασία γνωστή ως ποιοτικός έλεγχος.

Με απλά λόγια, ο έλεγχος της ποιότητας είναι η διαδικασία για να διασφαλίσει ότι όλα τα προϊόντα και οι υπηρεσίες είναι σύμφωνα με μια κοινή δέσμη ποιοτικό. Έχει σχεδιαστεί για να επιτευχθεί ο στόχος της εξασφάλισης ότι όλα τα προϊόντα και οι υπηρεσίες είναι σε θέση να ανταποκριθεί στις απαιτήσεις των καταναλωτών κατά τρόπο που να είναι αξιόπιστη και οικονομικά αναγκαίο. Ο ποιοτικός έλεγχος μπορεί να περιλαμβάνει διάφορα στάδια άλλαξαν, ορισμένες φορές σε μια σταθερή διαδικασία.

Μια ισχυρή Πρέπει να γίνει διάκριση μεταξύ του ελέγχου της ποιότητας όρους και διασφάλισης της ποιότητας. Το πρώτο είναι με επίκεντρο προϊόν, η ποιότητα της παραγωγής από την κατασκευή. Το δεύτερο είναι μια πιο προσανατολισμένη στη διαδικασία μέρος της διαχείρισης της ποιότητας εστιάζεται στην παροχή εμπιστοσύνης ότι οι απαιτήσεις ποιότητας θα πρέπει να τηρούνται. Κύριο μέλημα είναι η ποιότητα του ελέγχου της - να αξιολογήσει την ποιότητα του προϊόντος ή της εν λόγω υπηρεσίας, ενώ η διασφάλιση της ποιότητας επικεντρώνεται στις διαδικασίες πληρούν τις προδιαγραφές του κατασκευαστή.
Με απλά λόγια, η διασφάλιση της ποιότητας επικεντρώνεται στην παραγωγή, ενώ ο έλεγχος της ποιότητας εστιάζεται στο τελικό προϊόν.